At Magnitude, We are happy to help our customers that wish to return or exchange goods.

Please fill out the fields below in order to receive an RGA number that will be used to track your return. Once the request will be sent, you will be receiving an email conformation with your RGA number and a RGA form for download.

Please fill out the RGA Form below and it will be sent to

Once received, one of our customer support members will contact you within 24 hours.

Complete the following form for any returns…

Returns Form

2 + 4 =

Magnitude’s Return Policy


Please review our return policy carefully. Returns are at Magnitude’s sole discretion.

All qualifying returns will result in credit to be used towards a future purchase of Magnitude product.  Magnitude does not issue cash back on qualifying returns. Return credit expires one (1) year from date of credit memo notice to customer after a return is processed.

Returns for defective goods are governed by Magnitude’s warranty policy and must follow Magnitude’s procedure for return credit. Returns for non-defective goods must be in new, resalable condition in original packaging and meet the following guidelines for return credit:

  • Standard goods will be accepted for return credit within 90 days from date of original purchase minus a 20% restocking fee.
  • Private labeled goods will be accepted for return credit within 90 days from date of purchase minus a 20% restocking fee.
  • Non-standard goods will not be accepted for return credit.

Magnitude reserves the right to limit or decline returns. Return credit will be issued once product has been received and inspected by Magnitude’s technical support team.

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14711 Bentley Circle, Unit B, Tustin, CA. 92780

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