Terms and Conditions

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Acceptance of purchaser’s order is expressly conditioned upon purchaser’s agreement to the terms and conditions set forth herein. Magnitude’s order acknowledgment, together with the terms and conditions set forth herein, constitutes the final expression of the agreement between the purchaser and Magnitude and supersedes all prior oral and written statements regarding the order. Any terms in a purchaser’s order are rejected, and these Terms and Conditions shall solely control.

Terms of Payment

Net 30 from date of invoice unless other arrangements have been made with Magnitude’s A/R Dept. Past due invoices will be billed for interest at a rate of 1.5% per month outstanding. All prices and product availability are subject to change without notice.

Prices

Prices are in US Dollars to the purchaser and are shipped F.O.B Tustin, CA unless previous arrangements have been made. Title to the goods you purchase passes to you when we deliver them to the carrier. Prices do not include shipping, handling, storage, taxes or installation.

Claims

All merchandise is packed to comply with the freight company requirements. All packaging has been tested to freight & industry standards.

Magnitude is not responsible for damage to goods which occur in transit. It is the purchaser’s responsibility to examine goods upon receipt and to file any claim necessary with the carrier.

Any claim against Magnitude for invoice errors must be made by the purchaser in writing to Magnitude within 7 days after delivery. Failure by the purchaser to make any claims against Magnitude within 7 days constitutes acceptance of the goods and/or invoice.

Submission of Order

To avoid error and/or duplication Magnitude requires all orders in writing. Telephone or verbal orders are not accepted and not binding. Purchase orders should be faxed or emailed to our office.

Cancellation

The fee for cancellation is 20% of value of merchandise. Custom orders cannot be cancelled. Cancellation of custom orders will result in a full non-refundable charge for the order.

Fees And Expenses

Purchaser shall pay any and all reasonable expenses, including, without limitation, reasonable attorney’s fees, incurred by Magnitude in enforcing the terms of any agreement with, sale to, or collection of any amounts owed to it by, the purchaser.

Returns

Please review our return policy carefully. Returns are at Magnitude’s sole discretion.

All qualifying returns will result in credit to be used towards a future purchase of Magnitude product. Magnitude does not issue cash back on qualifying returns. Return credit expires one (1) year from date of credit memo notice to customer after a return is processed.

Returns for defective goods are governed by Magnitude’s warranty policy and must follow Magnitude’s procedure for return credit. Returns for non-defective goods must be in new, resalable condition in original packaging and meet the following guidelines for return credit:

• Non-defective, non-private labeled, non-custom goods will be accepted for return credit within 90 days from date of original purchase.

• Non-defective private labeled goods will be accepted for return credit within 90 days from date of purchase minus a 20% restocking fee.

• Non-defective custom goods will not be accepted for return credit.

Magnitude reserves the right to limit or decline returns. Return credit will be issued once product has been received and inspected by Magnitude’s technical support team.

Steps to Process a Return:

1. Please contact our technical support team at support@magnitudeinc.com or visit our returns section at www.magnitudeinc.com. You will be asked to provide basic return information that will allow us to process your return request.

2. Upon submitting a return request, you will receive an email confirmation and a Magnitude customer support member will contact you within 24-48 hours.

3. If your return is compliant with Magnitude’s return policy, we will issue you a shipping label and provide you with shipping instructions. If your return is not compliant with Magnitude’s return policy, we will reach out and coordinate next steps.

4. Once our support team has verified the return product, we will issue return credit.

Jurisdiction

These Terms and Conditions and the terms of any sale or agreement between Magnitude and purchaser shall be governed by and construed in accordance with the laws of the State of California and the purchaser hereby agrees to submit to the personal jurisdiction of Federal and State courts located in the State of California.

Limitation of Liability

EXCEPT WHERE OTHERWISE PROHIBITED BY LAW, MAGNITUDE AND THE PURCHASER AGREE THAT MAGNITUDE’S LIABILITY ARISING FROM THIS SALE OR FROM ANY PRODUCTS PURCHASED FROM MAGNITUDE SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCTS SOLD TO THE PURCHASER, AND THAT MAGNITUDE SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL LOSS OR DAMAGE (INCLUDING WITHOUT LIMITATION PROPERTY DAMAGE, OR LOSS OF BUSINESS, PROFITS, OR GOODWILL) THE MAGNITUDE WARRANTY SHALL CONSTITUTE THE PURCHASER’S EXCLUSIVE REMEDY AND WARRANTY.

DISCLAIMER

EXCEPT WHERE OTHERWISE PROHIBITED BY LAW, AND EXCEPT AS IDENTIFIED IN THE MAGNITUDE WARRANTY, ALL PRODUCTS PURCHASED FROM MAGNITUDE ARE PROVIDED ‘AS IS’, AND MAGNITUDE SPECIFICALLY DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS, QUALITY, NON-INFRINGEMENT OR QUIET ENJOYMENT.